Last Updated: March 3, 2025
This Privacy Policy describes how sigmaseo ("we", "us", or "our") collects, uses, and protects the personal and non-personal information you provide on the sigmaseo website (https://sigmaseo.io) and any related services. By accessing or using our website, you consent to the practices described in this policy.
1. Information Collection
We collect the following types of information:
Personal Information: When you purchase a package on sigmaseo, we collect your name, email address, and payment information. This information is used to process your order, provide customer support, and send important updates related to your purchase.
Non-Personal Information: We may use web cookies to gather non-personal information such as your IP address, browser type, and referring pages. This helps us improve our website and tailor your experience.
2. Usage Rights
When you purchase a package from sigmaseo, you are permitted to use the application as intended. You do not have the right to resell or distribute the application as a standalone product.
3. Fair Use Policy
All subscription plans are subject to a Fair Use Policy designed to ensure equitable access and a consistent quality of service for all users.
a) Acceptable Use. Each subscription plan is intended for use by a single individual or organisation. Sharing login credentials or access tokens with third parties is strictly prohibited and constitutes a breach of these Terms.
b) Usage Thresholds. We monitor aggregate platform usage to establish reasonable usage benchmarks. Usage that consistently exceeds three (3) times the average consumption of users on the same subscription plan — measured across any rolling 30-day period and including, but not limited to, content generation queries, batch operations, and API calls — shall be deemed excessive and constitutes a breach of fair use.
c) Account Suspension. If we determine that your usage is excessive under Section 3(b), your account will be suspended immediately without notification. Suspended accounts will remain suspended until the user appeals and the situation is resolved through our support team.
d) Right to Appeal. If you believe your account suspension was made in error or that exceptional circumstances apply, you may contact us immediately via our support chat to request a review and appeal your suspension. We will assess each case individually and in good faith.
f) No Liability. We shall not be liable for any loss, damage, or inconvenience arising from any action taken under this Fair Use Policy, provided such action is carried out in accordance with these Terms.
4. Data Security
We are committed to protecting your personal information. We use appropriate security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.
5. Cancelation / Refund Policy
All sales are final. We do not offer refunds for any purchases made on sigmaseo. If you have any questions or concerns about your purchase, please contact us at support via https://bit.ly/3Z7mwfH.
6. Governing Law
This Privacy Policy is governed by the laws of Australia.
7. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be effective as soon as the revised policy is posted on our website. We will notify you of any significant changes via email.
For more details about our data collection, usage, and protection practices, please review our full Privacy Policy at https://sigmaseo.io/privacy-policy.
If you have any questions or concerns about this Privacy Policy, please contact us at support via https://bit.ly/3WPRHcz.
Thank you for using sigmaseo!
Date: March 3, 2026